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No Royalties
You pay one time plus
annually for support.
No more per port royalties will ever need to be paid. Deploy on as
many boxes, boards, and ports that you want to - just pay me once. (within
your company only - see pricing page for distribution options)
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Any kind of telephone line
CTI32 supports
regular telephone lines (Analog),
T1 / CAS lines, or ISDN Primary Rate
(PRI). European E1 or PRI
lines are also supported. It is easy to write your IVR to run on any
of the line types just by a change to an XML configuration file. You
can run hundreds of concurrent ports on a single box. New: Deploy
your application without any phone lines using our HMP (VoIP) option.
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| Field proven
Thousands of ports have been deployed and running since 1995.
Equal success for inbound and outbound applications. References
available upon request.
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| Simple Programming
Download the demo. Get it running on your Dialogic/Intel
board. Get started quickly using the examples. Program your
application following the source code from the examples. The .NET version provides for
full intelliSense help. Provided is a full "engine" that
handles all the threading and plumbing. Write one class library
using the CTI methods. Your DLL is dynamically loaded - no need to
re-compile the engine. You can be up and running a simple
application in just a few minutes. (See more below about the CTI32 engine)
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| Source Code Available
For an additional fee, you are provided with the complete C# and C++ source code.
This allows you to customize the library to your specific needs.
Never again hit a brick wall or waiting for your vendor to come out with a
new release.
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| Many other features
- Support for Two B-Channel Transfer (TBCT) (on PRI lines only)
- Support for Intel HMP 3.0
- Supports Dialogic CSP (Continuous Speech Processing)
for Voice Recognition applications.
- Supports LumenVox Voice Recognition Engine
- Support for MSI Station boards / MSI Conference features
- Support for DCB conference boards
- Support for Vendetta conference boards
- Support for Amtelco XDS conference boards
- Support for DM3 (DM/V) boards using GlobalCall
- ODBC / SQL Server Database support
(single connection to database for all channels)
- Outbound Call Progress (detect answering machine or human)
- Extensive logging class
- Daily statistics e-mail
- Supports multiple concurrent applications based on dialed number
- SCBus, CTBus routing
- Fax support (GammaLink CP series boards or R4 Fax API)
- T.38 Fax support using HMP driver
- Support for "spoofing" outbound caller ID on PRI lines
- Support for Intel/Dialogic HMP (boardless VoIP driver)
- Support SIP Registration to SIP providers
- Try our new configuration utility.
- Improved documentation and examples
- Text-to-Speech (TTS) using SAPI
- SIP Re-Invite / Refer
- Support for the HMP Thin blade boards (mix TDM / SIP) |
More about CTI32 engine
CTI32 comes
complete with an "engine" that handles all the laborious tasks of starting
the ports and processing incoming and outgoing calls. It is a flexible
platform that can be used for just about any application. It is driven
by an XML configuration file that defines the Dialogic boards and ports that
you have in your system. It comes with a customizable C# Windows
Monitor Application that displays a tree view of the status of each line.
It has an extensive logging class that allows the engine and your class
library to log to a file and to send status messages to the C# windows
application. You also have a monitor which watches the log messages of
any CTI32 application. Multiple concurrent monitors can run from any
machine to remotely watch a server. It can also watch multiple servers
at once.
The engine can automatically send a daily e-mail with
call statistics that include number of incoming calls and total time, number
of outgoing calls and total time, total calls, total time, most channels
used at once, and details by channel including inbound/outbound statistics
and last activity. Also included are the 10 most used incoming DNIS
and any errors or warnings for the day.
The engine supports a ODBC database connection.
This allows the option to allow all channels to share a single connection to
a database. The data access class handles the concurrency issues with
multiple phone calls asking for data all at once.
The engine supports calling different class library
DLL's based on the DNIS. You define in the XML configuration file the
module and method that can evaluate the DNIS. Your method will return
the module and method it should call to process the application for that
dialed phone number.
The engine also supports the concept of a "Dispatch
Thread". The engine can optionally start this thread of yours that can
monitor your custom system and do other tasks. A common task would be
a dispatcher the will launch outgoing phone calls.
CTI32 Versions
Now available in 2 versions:
1) .NET Version 1.1 (Visual Studio 2003)
Supports boards and HMP Software. This version also contains the original CTI32.DLL primarily for C/C++
or Delphi programmers. Any programming language that supports
threading can use the CTI32.DLL. For ease of use, CHOOSE .NET.
2) .NET Version 2.0
(Visual Studio 2005) Inbound / Outbound /
Call Routing / Call Transfer / Conferencing / CSP all work.
Ask about client / server Visual
Voice like component.
Click here for pricing.
